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The Data Doctors Data Recovery Process:

After sending us a Whatsapp, a Data Doctor Data Recovery Engineer will give you a customised quote based on your requirements. We will keep you informed at every step and shall provide you with a time estimate on the data recovery – depending on the service level you choose. We have every option from low-cost, low-priority to emergency, and same-day service.

Step 1: Contact Us

Contact us via Whatsapp. We will ask you a few questions about the nature of your data recovery. You will then drop off your hard drive at our Boksburg data recovery lab or we can arrange for a collection.

Step 2: Data Scanning

Once our technicians have scanned your drive, you will receive a firm quote of what the recovery of your data will cost. The scan and your quote are both free of charge.

Step 3: Data Recovery

If you chose to proceed with the recovery, we will then begin the data recovery process. We will keep you updated at every step of the process via Whatsapp. Regular updates ensure you know what is happening every step of the way. Once we have a successful recovery, we provide you with a listing of what was recovered – for you to check and verify a good data recovery.

Step 4: Transfer

After reviewing and approving the file listing, we will go ahead and put the recovered data on another form of media for you.